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Process

Cutting Edge Solar Technology For UK Residential Properties

Process

  1. Introductory Contact

    Conversation initiated by way of:

    • Website Visit
      You discover our website through an online search, referral, recommendation or redirections from another website page or social media post.
    • Door Canvasser
      One of our door lead generators knocks on your door, to introduce GEM services and products to you, as our sales team in your local area.
    • Phone Canvasser
      One of our telesales lead generators gives you a call, to introduce GEM services and products to you, as our sales team is in your local area.

  2. Sales Visit - Order / Payment

    In person sales visit to sit down and discuss your requirements and our options available, quotes for product costs and approximate installation timeline. Payment information taken and if finance option selected, details to run credit check.

  3. Survey Visit

    Qualified engineer records measurements for manufacturing accuracy of appropriate work area and completes an on-site evaluation of work site for property and worker safety as well as access requirements.

  4. Installation / Approval

    Fitter completes install and obtains customer sign off on work done, triggering funds release for finance to proceed.

  5. Review / Testimonial

    Customer feedback welcomed on review sites to provide real experience interaction for future customer assurance.